Privacy Policy

Overview

This Privacy Policy explains how MBS Medical Billing Services (“MBS,” “we,” “us”) handles information collected through this website. It does not address protected health information (PHI) that we process for clients as a business associate — that information is governed by the applicable Business Associate Agreement and our HIPAA Notice.

Information we collect

Information you provide through our forms: name, role, email address, phone number, practice name, specialty, current billing arrangement and any message you choose to send.

Limited technical information such as browser type, device type and pages visited, used to keep the site secure and understand general usage.

How we use information

• Respond to assessment requests and inquiries
• Prepare and discuss a potential engagement
• Improve the website and our communications
• Meet legal, tax and record-keeping obligations

We do not sell your information. We do not use website inquiry data for advertising.

Please do not send PHI through this website

Our forms ask you not to include patient names, dates of birth, insurance identifiers, clinical details or any other PHI. If you need to share such information, contact us and we will provide a secure method.

Sharing

We share website information only with service providers who help us operate the site and our email, under confidentiality obligations, and where required by law.

Data retention

We keep inquiry information for as long as needed to respond and to maintain normal business records, then delete or de-identify it.

Your choices

You may ask us to access, correct or delete the information you submitted by emailing info@mbsbillingservices.com. We will respond within a reasonable time.

Security

We use administrative and technical safeguards appropriate to the sensitivity of website inquiry data. No method of transmission over the internet is completely secure.

Changes

We may update this policy. The “last updated” date above reflects the current version.

Questions about this document? Email info@mbsbillingservices.com or write to us via our contact page.